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Internet Privacy, Security and Cookies Policy

Gemex is committed to safeguarding and preserving the privacy and security of our visitors. All information we collect about you is only used to provide you with an easy and efficient experience whilst visiting and ordering via our website.


Gemex takes the security of its website and in particular its price quotation system very seriously. Our website uses I.P. address tracking technology and if an account is accessed by a computer terminal that conflicts with that account's I.P. address, the security of that account will be deemed to have been compromised and will result in your account being suspended.

This Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site and how we use cookies on this website.

This Policy is updated from time to time so please do review this page regularly.

Information That We Collect

Gemex operates a jewellery trade only policy. In order to enforce this as well as running and maintaining our website, we may collect and process the following data about you:

  • Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
  • Information provided voluntarily by you. For example, when you register to open a trade account on our website and information you submit when placing an order.

Use of Cookies

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.

We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive.

You can adjust the settings on your computer to decline any cookies if you wish but this site will not function as well as it is designed to and will not remember your filters or navigate so well. This can be done within the “settings” section of your computer. For more information please read the advice at If you disable cookies, you can continue to browse and shop on our website, however, our login "Remember Me" feature will not store you login details next time you visit our website.

To find out more see our cookie policy here.

Use of Your Information

We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:

  • To provide information to you that you request from us relating to our products or services.
  • To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
  • To inform you of any changes to our website, services or goods and products.

If you have previously ordered goods or services from us, we may provide you with details of similar goods or services, or other goods and services, that we believe you may be interested in.

We never give your details to third parties to use your data to enable them to provide you with information regarding unrelated goods or services.

Disclosing Your Information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

  • In the event that we sell any or all of our business to the buyer.
  • Where we are legally required by law to disclose your personal information.
  • To further fraud protection and reduce the risk of fraud.

Third Party Links

We may occasionally include links to third parties from our website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Contacting Us

Please do not hesitate to contact us regarding any matter relating to this Privacy, Security and Cookies Policy.

© Gemex Manufacturing Limited 2019

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